Terms of Service

Last updated: September 2, 2026 — version 2.1

These terms govern the use of Miraqo, the SEO analytics SaaS available at app.miraqo.io and presented on the miraqo.io website. By creating an account or using the service you accept these terms in full. If you do not agree, do not use Miraqo.

If you use Miraqo on behalf of a company or firm, you confirm that you have the authority to bind it: in that case “you” means that organisation.

1. Service provider

Delete di Terni Davide
VAT: IT02657410185
Registered office: Viale della Libertà 14 - Pavia, Italy
Email: [email protected]

2. Description of the service

Miraqo provides tools for rank tracking (including YouTube), technical site audits, backlink analysis, keyword research, competitor analysis, local SEO, monitoring of your presence in search engines and AI models, topical architecture, reports and — as an add-on — content generation. The same features are also reachable through the API and the MCP server, using the tokens generated from your account. Actions performed through the API and MCP draw on the same plan allowances and are subject to a dedicated monthly cap, stated on the Pricing page.

The features and limits available depend on your active plan, described on the Pricing page. We may add, modify or retire individual features to improve the product; if a change materially reduces what your plan includes, the notice period in section 16 applies.

Part of the data comes from external providers and statistical estimates: search volumes, authority metrics, backlinks and citations in AI models are indicative and may differ from those of other tools. Verify them before using them for critical decisions.

3. Account, organisation and team

  • You must be at least 18 years old and provide truthful registration details.
  • Registration creates an organisation, of which you are the owner. The subscription, the projects and the data belong to the organisation, not to the individual user.
  • The owner can invite other users as members, within the limits of the plan, assigning roles and project access. You are responsible for the activity of the members you invite.
  • You are responsible for keeping your credentials and your API and MCP tokens confidential, and for all activity carried out through your account. Two-factor authentication is available in the settings: we recommend enabling it.
  • Do not share the same credentials between several people: to work as a team, use team members.
  • Notify us immediately at [email protected] in case of unauthorised access.
  • The free trial is granted once per person and per organisation: we may revoke it in case of multiple registrations or other abuse.
  • Service emails (confirmations about your account and payments, subscription and quota notices, updates to these terms) are part of the service and cannot be switched off; monitoring notifications are configured in the settings. We do not send you marketing communications without your consent.

4. Use on behalf of your clients

Miraqo is also built for agencies and consultants: you are expressly permitted to use the service to deliver work to your clients — creating projects on their domains, sharing reports through share links and, on the plans that include it, presenting reports and shared views under your own brand.

In that case:

  • you undertake that you are entitled to analyse the domains and to connect the properties you connect;
  • you remain our sole contracting party and are responsible for payment and for the use of the service, including where that use benefits one of your clients;
  • if you process personal data controlled by your client through Miraqo, the Data Processing Agreement under Article 28 GDPR applies. It is annexed to these terms and accepted together with them; we provide a copy, signed if you wish, on request at [email protected];
  • public share links are accessible to anyone who knows the address: you decide what to share and with whom.

Reselling direct access to the platform, or seats of your plan, to third parties is not permitted without a written agreement with us.

5. Plans, credits and limits

  • Every plan includes two kinds of limits: persistent resources (projects, tracked keywords, AI presence credits, monitored backlinks, team members, competitors) and monthly allowances (audit credits, research runs, analyses, content pieces). Monthly allowances start over on the first day of each calendar month, whatever your billing cycle: they do not roll over and are not refundable if unused.
  • When a limit is reached, the actions that would exceed it are blocked; the data already collected remains available.
  • You can extend some limits with the add-ons described on the Pricing page. They are subscriptions separate from the plan, can be activated and deactivated at any time and follow the same billing cycle.
  • Some features rely on usage-based external providers: we may apply spending caps per project or per month to prevent abnormal costs. When a cap applies, we say so in the interface.
  • Free trial: 14 days, no credit card required, on a dedicated trial plan with reduced limits, aligned with those of the Solo plan. At the end of the trial, if you do not activate a paid plan, access is limited to the Subscription area; your data is kept until you close the organisation or activate a plan, as stated in the Privacy Policy.

6. Payments, renewal and failed payment

  • The prices shown on the Pricing page are exclusive of VAT, which is applied as required by law based on your status and country.
  • Payments are handled by Stripe: Miraqo does not store your card details. For every payment we issue an electronic invoice under Italian law and email you a PDF copy; for Italian customers the original goes through the Sistema di Interscambio. The document is drawn up in Italian. You are responsible for the accuracy of the billing details entered in the app (company name, VAT number, SDI code or PEC): update them before each renewal, because invoices already issued can only be corrected with a credit note.
  • The subscription renews automatically at expiry, monthly or annually, at the price then in force, unless cancelled before renewal. Annual billing carries the discount stated on the Pricing page.
  • Upgrades take effect immediately, with a pro-rata adjustment for the current period.
  • Downgrades are scheduled for the end of the period already paid for. If, at renewal, the organisation’s usage exceeds the limits of the lower plan (for example too many projects or tracked keywords), the downgrade is not applied and the current plan renews instead. We warn you beforehand by email and in the application, so you have time to come back within the limits.
  • Failed payment: if a renewal fails, payment attempts continue for a few days. During that window your data remains available for consultation, while automatic updates and actions that consume credits are suspended. Once the attempts are exhausted the subscription is closed and access is limited to the Subscription area, from which you can reactivate it.
  • Cancellation: you can cancel at any time without penalty. Access remains active until the end of the period already paid for, and no refunds are due for the remaining period, save for the right of withdrawal in section 7.

7. Right of withdrawal

If you are a consumer, i.e. a natural person acting outside their trade or profession, you have the right to withdraw within 14 days of activating a paid plan. By requesting immediate access to the service you accept that performance begins during the withdrawal period; in case of withdrawal you will be charged an amount proportionate to the service already used. To withdraw, write to [email protected].

The right of withdrawal does not apply to purchases made by professionals and businesses, which are governed by section 6.

8. Acceptable use

When using Miraqo you undertake not to:

  • attempt to access areas or data not intended for your account;
  • subject the service to abnormal load, mass scraping or circumvention of plan limits, including through the API or MCP;
  • share your API and MCP tokens with third parties, or use them to provide third parties with an automated service built on Miraqo data;
  • decompile or reverse engineer the service;
  • use Miraqo for unlawful activities or to analyse domains and properties in breach of third-party rights;
  • breach the terms of connected services (Google and other providers).

9. Your data and content

You remain the owner of the domains, keywords and content you enter or connect. You grant us a limited, non-exclusive licence to process them in order to deliver the service and for the related technical operations (processing, storage, backup).

The processing of personal data and of the Google integrations (Search Console, Analytics, Business Profile) is described in the Privacy Policy. Where the data processed through Miraqo is controlled by one of your clients, the agreement referred to in section 4 applies.

10. AI-generated content and analysis

Some features — the content generator, audit suggestions, topical bridges, AI presence analysis — produce text and assessments using artificial intelligence models. These outputs:

  • may contain errors or inaccuracies and must be verified before you publish or use them;
  • remain your responsibility once published: you decide what to publish and answer for the content towards third parties;
  • are not guaranteed to be original or free from third-party rights. The plagiarism check included in the add-on is a support tool, not a guarantee of originality.

Do not enter personal or confidential data into prompts unless it is necessary to process it: the model providers are listed in the Privacy Policy.

A few further points:

  • the support assistant available in the app is automated and relies on artificial intelligence models: its answers do not replace human support, which you reach by opening a request or writing to [email protected];
  • if you publish generated text to inform the public on matters of general interest, the transparency obligations of the EU Artificial Intelligence Act (AI Act, Article 50) fall on you as the party disseminating it;
  • generated text may include invisible markers applied by the model providers to identify its automated origin: Miraqo neither adds nor removes them.

11. Third-party integrations

You may voluntarily connect third-party services (Google Search Console, Google Analytics, Matomo, Google Business Profile, WordPress, Google Drive). The connection requires your authorisation, is read-only where applicable and can be revoked at any time from the Miraqo settings or from your account with the provider. Use of those services remains governed by their own terms. We are not responsible for changes, interruptions or limits imposed by those providers, which may reduce or suspend the connected features.

12. Intellectual property

The software, the Miraqo brand, the interface and the documentation remain the property of the provider. These terms do not transfer to you any right over the software beyond the use permitted by your subscription.

13. Availability and maintenance

We work to keep the service continuously available, but no contractual service level (SLA) is provided. We may carry out scheduled maintenance, preferably in low-impact time windows, and urgent work without notice. The service also relies on external providers (hosting, payments, SEO data, AI models): interruptions or changes on their side may affect the features.

14. Warranties and limitation of liability

The service is provided without any warranty of results in terms of rankings, traffic or visibility in search engines and AI models, which depend on factors outside Miraqo’s control.

To the extent permitted by law, we are not liable for indirect damages, loss of profit, goodwill or data arising from the use or inability to use the service. Towards professional and business customers, our total liability is in any case limited to the amount of the fees paid in the 12 months preceding the event.

Nothing in these terms excludes or limits liability that cannot be limited by law, in particular for wilful misconduct or gross negligence and towards consumers.

15. Suspension and termination

We may suspend or close an account in case of breach of these terms, non-payment, or use that puts the service or other users at risk. Save for urgent cases or serious breaches, we contact you first to give you the chance to remedy.

You can close your account at any time from the organisation settings, confirming through the link we send you by email. Before closing, you can download the reports and exports available in the interface. Closure is immediate and irreversible: it deletes the organisation with all its projects and data, any subscription, and also the accounts of team members who belong to no other organisation. Only billing data is kept, for the periods required by law, together with backup copies until their rotation, as stated in the Privacy Policy; for data processed on your behalf, the periods set out in the agreement referred to in section 4 apply.

16. Changes to the terms and prices

We may update these terms for technical, legal or product reasons, and change plan prices. Material changes and price changes are communicated with at least 30 days’ notice by email or in the application and apply from the following renewal: if you do not accept them, you can cancel before they take effect. Minor changes that do not reduce your rights take effect on publication. Each version shows its date and number at the top of the page.

17. Governing law and jurisdiction

These terms are governed by Italian law. The courts of Pavia have jurisdiction, save for the mandatory jurisdiction of the consumer’s place of residence where applicable. You may also turn to the alternative dispute resolution bodies provided for by law.

18. Contact

For any question about these terms, write to [email protected].